Question 1

What type of cars do you work on? What if you can't fix the problem?

Accepted Answer

We work on all makes and models of cars and light trucks. If we can't figure out the problem, then you will not be charged.

Question 2

Can I use my own parts?

Accepted Answer

YES
You can supply your own parts but there will be no warranty or guarantee through me. If your part that you supply ends up being defective, then you will be paying me twice to replace it.

Question 3

Will I need to be present for the repair?

Accepted Answer

NO
We can do a contactless transaction. We will work out details on phone for location, keys, and payment options.

Question 4

What if you can't find the problem?

Accepted Answer

You will not be charged.
In a case where we don't have the tools or skill to find your problem then diagnostics will be waived.

Question 5

What if my car isn't done in the same day?

Accepted Answer

We will come back to vehicle location to finish job.

Question 6

What if it's a big job like engine or transmission replacement?

Accepted Answer

We can do big jobs on site, or we do have access to a trailer if needing to pick up the vehicle. We can work out the best solution for both the customer and repair tech at that time.

Question 7

What if you find something else wrong while fixing my vehicle? Will you be able to get it done same day or will I have to reschedule?

Accepted Answer

You will be notified and presented with a quote for the repairs. Once approved we will proceed with repairs same day if we can get parts, and if it will fit into the schedule. If schedule is already booked or can't get parts then we will have to reschedule the additional repairs.

KAM Mobile Mechanic